Stop payments will be processed for one of the following reasons:
- Payroll Services has to pull back (place a stop payment) on a direct deposit.
- Employee has not received their paycheck in the mail. Pull backs/stop payments on
direct deposits can only be done within 5 business days of the pay check date, and
require an email be sent to firstname.lastname@example.org detailing the reason for the request.
- If Payroll Services has to pull back (place a stop payment) on a direct deposit, a replacement check will be scheduled on the next off-cycle check processing date after all monies have been returned to Kennesaw State University. Monies pulled back from a direct deposit can take up to a week to be returned
Example: Direct Deposit Stop Payment/Reissue Timeline
Wednesday - Payroll Services receives an email from an employee stating that their bank account has been compromised, and they would like their direct deposit stopped for Friday’s check date.
Wednesday – Payroll Services places a stop payment on/pulls back the direct deposit.
Monday – Payroll Services receives notification that the direct deposit monies have been returned to Kennesaw State University.
Friday – Payroll Services processes a replacement check since this is the next scheduled off-cycle check run date.
Stop payments on actual checks can be processed after the 5 business days waiting period from the pay date has expired, and after the required email has been sent to payroll @kennesaw.edu detailing the reason for the request. Stop payments on checks usually take 24-48 hours from the date of the request.
If Payroll Services has to stop payment on a check, a replacement check will be scheduled on the next off-cycle check processing date after completion of the stop payment. All reissued checks will be processed as off-cycle checks and follow the guidelines and processing dates detailed under the Off-Cycle Check procedure.
Example: Live Check Stop Payment/Reissue Timeline
Friday – Biweekly pay date
The following Friday – The 5 business day waiting period has expired, and Payroll Services receives an email from an employee stating they have not received the check for last Friday’s check date.
Friday – Payroll Services does an inquiry on the check to ensure it has not been cashed then places a stop payment.
Monday – Payroll Services receives notification that the stop payment has run to completion.
Friday – Payroll Services processes the net amount of a separate check in the next bi-weekly pay run.
**Note: The employee must set up a direct deposit account before the next pay.